Services · Klaviyo email marketing for Shopify
Email & retention that keeps customers coming back.
Welcome, abandoned cart, post-purchase and win-back flows plus campaigns, on whichever platform you use: Klaviyo, Omnisend, Shopify Email, Mailchimp and more.
What it is
Email is the channel you own. Flows are automated sequences triggered by what a customer does, such as signing up, abandoning a cart or making a first purchase. Campaigns are the newsletters and launches you send to your list. Together they turn one-off buyers into repeat customers.
Most established stores have the basic flows switched on but never revisited: default templates, one email where there should be three, no segmentation, and no link between what the site promises and what the inbox delivers.
How it works
1. Flow audit
We map every live flow and campaign, check triggers, filters, timing and content, and flag the gaps.
2. Core flows
Welcome series, abandoned checkout, browse abandonment, post-purchase, replenishment where it fits, and win-back.
3. Sign-up capture
Pop-ups and forms that grow the list without hurting the shopping experience.
4. Campaigns
Planned around your launches, seasons and stock, written in your brand voice.
5. Segmentation (Scale)
Engaged, VIP, lapsed and first-time buyer segments so the right people get the right message.
6. Reporting
Flow and campaign revenue, list growth and deliverability, in your regular report.
Why it works
A customer who has already bought from you is far easier to sell to again than a stranger. Flows run every day without anyone pressing send, so improvements keep paying back.
For the Australian beauty and haircare retailer Gemma ran end to end, email marketing and pop-up capture were part of the programme that took the store from about $100 a week to about $45k a month in sales (client's Shopify data; includes paid ads run by an outside agency she managed). See the case study.
What's included, by plan
Polish
Core email flow audit
Grow
2 flows built or optimised plus 2 campaigns a month
Scale
All core flows, 4 campaigns a month and segmentation
Single service
Just need this one?
Setup
$1,500 one-off setup
Account and deliverability check, branded template, 4 core flows (welcome with first-order code, abandoned cart/checkout, post-purchase, win-back), sign-up form
Monthly
$1,200/month
2 campaigns written, designed and scheduled plus 1 flow built or optimised, monthly report
Or bundle
Bundles (Polish, Grow, Scale) have no setup fee and cost less per deliverable. Upgrade within 90 days and one month of your single-service retainer is credited to your first bundle month. Compare →
AUD. Month to month, no minimum term: cancel any time with 30 days' written notice. AEO basics are included in every single service.
Keep reading
FAQ
Common questions
Which email platform do you use?
Whichever you use: Klaviyo, Omnisend, Shopify Email, Mailchimp and others. We don't force a migration.
Which flows should every Shopify store have?
At minimum a welcome series, abandoned checkout, browse abandonment, post-purchase and win-back. Our guide to Klaviyo flows explains each one.
Do you write the emails?
Yes. Copy, layout and setup are all included, in your brand voice.
Do you need access to our account?
Yes, as a collaborator or user with the right permissions. Onboarding is a short written form, with no kickoff call.
See what your store is leaving on the table.
A written one-page summary of your top fixes, with an optional video walkthrough, delivered within 5 business days. No calls.
Get your free audit